Frequently Asked Questions
Everything you need to know about our jewelry and our mission.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 14k gold plating, sterling silver, and ethically sourced gemstones designed for durability and style.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Jewelry must be in its original, unworn condition with all packaging included to qualify for a full refund.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, we provide a 6-month limited warranty against manufacturing defects. If your jewelry breaks due to a production flaw, we will replace it free of charge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.